Purchase terms and conditions - Opyo

Products purchased on our website are sold directly by OPYO. Opyo is based Via Fedra, 9, Parchitello, 70016 Parco Scizzo-parchitello BA, Italy.
We hope that your experience on Opyo website could be as satisfying as possible. Here you will find our site purchase terms. If you do not find specific information you are looking for, you can contact us in Contacts page.

In order to read the following terms, click on the title to show the content.

Company: means OPYO by VS SRL with registered office in Via Garibaldi 1 / A - 70016 Noicattaro (BA), Italy, registered in Bari Register of companies (REA no. BA - 586115 and P. IVA 07850580726), owner of the domain name of this Site and manager of the e-commerce platform operating on the Site, which is accessible through it.

Seller: means the third and independent legal entity different from the Company, well identified on the Site and Platform, who uses the Site and the domain name given by the Company, and sells Goods to the public through the Platform itself.

The Seller is therefore solely responsible for the proper execution of the Goods sale in relation to the Customer. He has declared to be the legitimate owner of the proposed Goods, which is in compliance with the Italian and European legislation in force, moreover he declares to be legitimate to the exercise of the electronic commerce business.

Site: Means the Website on which the Platform operates.

Platform: means the e-commerce platform operating on the Site which is accessible by the same, through which the Seller is technically enabled to sell the Goods. Access to the Platform is free for Customers and in general for any user.

Goods: means the product and / or service offered by the Seller through the Platform.

Customer: means a natural person or a legal entity registered on the Website who, by submitting the Order, proposes to the Seller Goods to purchase through the Site and to pay through the Platform, which is accessible through the Site itself. If the Customer is a consumer according to Art. 3, co. 1 of the Consumption Code (Cod. Cons.), he is also subject to all the provided further protection.

Order: means the proposal to purchase Goods made by the Customer to the Seller through the Site and the Platform. Such proposal may be accepted by the Seller, by giving the Customer a specific communication.

Contract: means the sales contract related to Goods which the Customer concludes directly with the Seller as a result of the Order's submission, the Order’s acceptance of the Seller and the related payment.

Consumer Code (Cod. Cons.): means Legislative Decree no. 6/9/2005, n. 206.

General Terms and Conditions of Sale (GTCS): means these terms and conditions, which are published on this Site, which may be read and printed at any time, and have as subject the Goods sold from the Seller to the Customer.

Every purchase of Goods made through this Site and the electronic commerce platform is governed by this document, and has to be considered as a distance sale according to Art. 51 a ss. of the Consumption Code.

Voucher or Coupon: means a legitimate document that can be purchased by the Customer on the Site via the Platform and downloaded and saved in electronic form and/or printed in hard copy. It has a unique identification code, which attributes to the Customer, for a maximum of 90 (ninety) days from the purchase, the right to purchase Goods or to use services chosen in the physical location or in the online shop for the equivalent value indicated in the voucher itself.

The procedure to purchase Goods is made up of the following steps:

2.1. Customer Identification: The Customer must register on this Website by entering his/her personal details (personal identification data, physical and telephone addresses and any other information may be required) and to give the Company and the Seller a valid consent to their data processing and communication to the carrier (courier) and to any third parties for the purposes of these general sales conditions. Once the registration has been completed, the Customer must enter his/her login credentials (username and password) to complete the Purchase related to the selected Goods.


2.2. Compilation of the Order Form: The Customer must read carefully and complete the Order Form in electronic format on this Site.

The Order Form will indicate in detail, in a clear and easily understandable way, before its confirmation by the Customer:

a) the essential features of the Goods sold by the Seller through the Platform;

b) the Seller's identifying data and physical contact details (in case of individual enterprise, company, corporate name; the physical address of the head office and/or any subsidiaries, telephone numbers, e-mail address);

c) the amount of Goods object of the Order;

d) total price of Goods (including all applicable taxes and duties);

e) delivery costs of Goods (with any additional costs).


f) terms and address for the Goods delivery;

g) reading and acceptance of the Sales General Terms by the Customer;

h) reading and acceptance of the conditions for exercising the right of withdrawal by the Customer, as well as the terms, costs and times for the Goods return and related refund of the already paid Price (where applicable);

i) any request for the commercial invoice issue;

l) the Order total price (including taxes and shipping charges);

m) the payment method chosen by the Customer between those expressly indicated on the Site and provided by the Platform;

Once completed the Order Form, the Customer may print or save the Order in electronic form, before the order is forwarded.

2.3. Order Form Forwarding and Payment: The Customer will submit the Order Form with point and click mode, i.e. by selecting on the Website of a virtual button that clearly and legibly displays the words "order and pay" or other similar action involving the Client's explicit acknowledgment that placing the Order implies the obligation (at his own expense) to pay the price.

Payment of the Order total price is an essential condition for the Contract to be concluded and order to be processed.

Upon the order has been placed and the payment has been carried out, Customer will receive, by e-mail, within the strictly necessary technical time, a confirmation message of the Seller's acceptance of the Order and payment, containing the summary of the Order itself.

If the Customer has requested to pick up the Goods from the Seller’s headquarters ("Pick up from the Company" option), the tracking code will not be communicated.


2.4. Contract Conclusion: the contract between the Customer and the Seller shall be considered as concluded by the Client's receipt of the Seller's acceptance of the Order and payment of the related price.


2.5. Order Archiving: The Order Form will be electronic stored in the Platform database for the period required to execute it and in any case within the terms of the law.

2.6. Order Execution Refusal and Refund: The Seller may refuse to execute the Order placed by the Customer if the Customer's identifying data in the Order Form are incomplete or incorrect. If this happens, Customer will be informed, by e-mail, within technical time, of the reasons why the Contract cannot be concluded, and will receive full refund of the Price already paid.


2.7. Goods Unavailable: If, for any reason, the Goods are no longer available, the Seller may temporarily suspend the execution of the Order by contacting the Customer, by e-mail, within 5 (five) working days following the submission of the Order form. The Seller will provide the Customer with all information regarding the times necessary to restock and deliver the Goods and may also propose him Goods with equivalent features and value in place of the unavailable Wares.

The Customer is entitled, in this case, to break the contract and to cancel the Order by rejecting any alternative proposal received from the Seller. If the payment has already been executed, the Customer will receive the full refund of the sum paid according to provided timing and the methods.

The product sold on www.opyo.it are exclusively branded and top-quality products. These products are purchased directly from the Seller from fashion houses, manufacturers and retailers, they are carefully selected by rigorous quality controls.

The Seller does not sell used, irregular or lower quality products in comparison to standards offered on the market.

Images and colors of products offered on www.opyo.com may not match the actual ones because of the Internet browser and monitor used.

In case the Customer decides to withdraw the Order, the Seller may refuse to accept the refund or not fully refund the sum paid for the purchase of those products which are lacking in their tag or have been altered in their essential and qualitative characteristics or have been damaged, as further clarified hereafter.

Accepted payment methods are: credit card, PayPal, Bank Transfer and cash on delivery (only for Italy).

Credit Cards: Visa, MasterCard, American Express, Prepaid Cards. The amount will be charged on the card at the time of purchase.

PayPal: To buy online comfortably, without entering your credit card details on the site. The bill is charged when the order is completed.

Bank transfer: upon confirmation of the order, Customer will receive all Seller's bank information data necessary for payment. The Orders without payment confirmation within 3 days will be canceled. The Customer will receive a reminder of his order and mast send the Seller a copy of the executed bank transfer in order to avoid its cancellation.

Cash on delivery: this method is available only for Italy and only for amounts lower than € 2,999. At the delivery time you will have in cash the exact amount of the order indicated in the shipment confirmation email; the courier cannot give change and does not accept checks. For a possible refund, you will indicate a bank or post office account.

In the registration form you will be asked to fill the VAT number in. VAT will be charged as follows:
- 22% for National Transaction
- NOT TAXABLE VAT art. 8/c for regular exporters. (enter received letter of intent number and registered letter of intent number)
- NOT TAXABLE art 41 for intra cee customers
- NOT TAXABLE art 8/a for extra cee customers
- NOT TAXABLE art 58 for triangulation transactions

Those customers who are in these categories but haven’ t registered the VAT number, will automatically be charged 22% (national VAT).

In case of credit card payment, financial information (for example, credit card number or date of expiry) will be forwarded, via encrypted protocol, to Banca Popolare di Bari or to other banks that provide the related remote electronic payment services, without third parties being able to access your data in any way. Moreover, such information will never be used by the Seller unless to complete the procedures related to its purchase and to issue the related refunds in case of any return of the products as a result of your right of withdrawal, or if it’s necessary prevent or report to the police forces some fraud on opyo.it.

The invoice, together with the pack tracking code, will be sent by email once the shipping left.

The Customer has the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) days from the day of delivery of the products purchased on opyo.it.

To withdraw from the purchase, you can use the Return Form (in compliance with art. 49, paragraph 4 of the Consumer Code). It has to be filled in and forwarded directly to info@opyo.it , or to edit and send to the Seller other explicit statement of his decision to withdraw from the purchase by filling in the return form that he can request at info@opyo.it. If, however, you choose to send another return statement, the burden of proving the correct and timely exercise of the right of withdrawal, will burden on the Customer.

Once withdrawn from the contract, the Customer shall return the goods to the Seller by delivering them to the courier for shipment within fourteen (14) days from the date he has notified the Seller the decision to withdraw from the Contract.

The only costs on his charge are the Goods return (Goods shipment to the seller), unless the Seller expressly exonerates him from such charges at the time of purchase. The Customer will be responsible for loss or damage of the goods during transport due to negligent carrier and/or shipping methods choice.

The right of withdrawal - given the terms and conditions described below - is to be exercised correctly if the following conditions are fully respected:

a. the Return Form sent directly to the email address info@opyo.it or any other explicit statement of the decision to withdraw from the contract must be properly completed and transmitted to Seller within 14 days from the delivery of products;

b. products should not have been used, worn, washed;

c. the identification tag must still be attached to the products;

d. products must be returned in their original packaging;

e. the products returned must be delivered to the currier within fourteen (14) days from the notification to the Seller to withdraw from the contract;

f. products must not be damaged.

If the Right of Withdrawal is exercised in accordance with terms and conditions indicated above, the Seller will refund any sums already collected for the purchase of the products in accordance with the expected terms and conditions.

Amounts will be refunded as soon as possible and in any case within fourteen (14) days from the products delivery to the Seller, always after the Seller has verified that the terms and conditions have been correctly implemented.

If the terms and conditions of the right of withdrawal are not respected, the Customer will not be entitled to refund of the amounts already paid to the Seller. Within fourteen (14) days from the email with the notification of the failed acceptance of the Return, the Customer may choose to obtain, on his charge, the products in the same state they were returned to the Seller, by giving notice to Seller, according to the communicated methods.

Otherwise, the Seller may retain the products in addition to the sums already paid for their purchase. If the above conditions are not respected, the Customer will not be entitled to have a full refund of the amounts already paid to the Seller. He will be responsible for the decrease in value of the returned products resulting from a use other than the use authorized by the Seller in order to enable him to verify nature, characteristics and operation of the products themselves. In this case, a percentage between 10% and 90% of the expected refund for the purchase of the returned product will be deducted by the Seller as he will specifically communicate.

To ask for return of the goods, there are several alternatives:

  • Contact n. +39 080/5431177;
  • Send an email to info@opyo.it with the explanation of the return and the data indicated in the model below;
  • Fill in the form on Contacts page of this site explaining the return reasons.


Model from the data to be indicated for the resell requests:

  1. Order Reference Code;
  2. Order Date;
  3. Goods delivery date;
  4. Applicant Name;
  5. Delivery address;
  6. Email associated with the account used to make the order.

Terms and Conditions for Return Requests:

- The seal on the items to be returned must not be cut or broken.
- The garments must not be worn, washed or altered, and must not show any sign of use.
- Each item must be returned including all the original labels, packages and accessories (hangers, covers, etc.) received along with the order.
- All footwear and accessories must be returned together with their original box, considered as an integral part of the product.
- In case you receive defective merchandise or Opyo makes mistakes in shipping, we ask you to follow the above instructions.
- All returned items are inspected and must comply with all the parameters listed in the return procedure.
- Opyo reserves his right to refuse unauthorized returns.

Shipping address:

OPYO

Via Fedra, 9 - Parchitello Alta
70016 - Noicattaro (BA) - Italia

Refund times and methods:

After the product’s return, the Vendor shall make the necessary inquiries related to their compliance with the terms and conditions indicated above. If the check ends successfully, the Seller shall send to the Customer, by e-mail, the confirmation of returned products acceptance.
In case the verification does not end positively, the Seller shall inform the Customer by e-mail of the existence of a decrease in the value of the returned products resulting from the failed respect of the above conditions. At the same time, the Seller shall also communicate the amount deducted from the sums the Customer paid for the returned products purchase. Otherwise the Customer has the possibility to have again, on his charge, the products in the same state they were returned to the Seller, according to the preceding paragraph.

Whatever the payment method is, the full or partial refund is activated by the Seller as soon as possible and in any case within fourteen (14) days from the date the Seller has received the Product, after verification of the correct execution of its right of withdrawal and verification of returned products.

Seller refunds with the same payment method used from the Customer to purchase the products unless he has expressly agreed with the Seller to use a different payment method and provided he don’t have to bear any additional cost as a consequence of the refund. If there is no correspondence between the order recipient and who has paid the sums for the purchase, the refund, in case of withdrawal, will be executed by the Seller, in any case, to the subject who made the payment.

Customer service:

Customer can request any information through our support services. Contact Customer Service by email at the following address: info@opyo.it or by telephone at +39 080/5431177.

We will pack your order in cardboard boxes and ship your goods with our reference courier TNT.

The reservation of the order shipment will be made as soon as the payment is received, in case of payment by bank transfer or PayPal. In the case of a payment on check, valid only for deliveries in Italy, the shipping reservation will be made immediately after the order is completed. It will be possible to collect the goods, usually within the business day following the reservation. Delivery is scheduled within the following times:

DESTINATION

DELIVERY TIMES

Italian shipping

Abruzzo, Basilicata, Campania, Emilia-Romagna Friuli-Venezia Giulia, Lazio, Liguria, Lombardia, Marche, Molise, Piemonte, Puglia, Toscana Trentino-Alto, Umbria, Valle d'Aosta, Veneto

1-2 working days

Calabria, Sicilia, Sardegna

2-3 working days

Estero

Austria, Andorra, the Balkans, Benelux, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Great Britain, Greece, Ireland, Iceland, Latvia, Liechtenstein, Malta, Norway, Poland, Portugal, Pr. of Monaco, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Hungary.

5-6 working days

We can ship our products to the above-mentioned countries, to the customer registered delivery address. We can’t ship to postal boxes and post office.

The delivery costs of are fully paid by the Customer, and vary according to the weight and volume of the Wares, the delivery location and the selected accessories. You will be able to see the shipping costs at the end of the order.

After we deliver the order to the courier, the Customer will receive a shipping notification with the tracking code that will allow the Customer to monitor the status of the shipment. Starting from then, the goods will no longer be under OPYO’s responsibility.

Shipment is not covered by insurance, unless the client expressly demands it and takes on risks and costs.

Insurance guarantees a refund of the shipment in case of loss or damage.

Refund is also expected in case of fortuitous events except natural calamities, strikes, riots, popular tumults, wars.

The above-mentioned insurance policies do not cover any consequential losses, delays in transports or loss caused by client’s non-fulfillment of these terms.

Shipping Insurance on Italian territory:

The insurance offered by TNT differs from the Carrier Responsibility: it is an additional fee protection that can cover nearly the entire value of goods. The value of your shipment can be very high, however, the Carrier Responsibility for loss or damage, covers only € 1 / kg (Article 1696 CC as amended by DL 286/05).

By choosing to secure goods through the TNT All Risk Insurance Accessory for shipments on Italian territory, the cost is € 2.55 for shipping with a value up to € 800.00; beyond this amount, there is a surcharge of 0.3 % of the goods total value rounded to € 50.00 higher.

Shipping Insurance on International territory:

The insurance offered by TNT differs from the Carrier Responsibility: it is an additional fee protection that can cover nearly the entire value of goods. The value of your shipment can be very high, however, the Carrier Responsibility for loss or damage, covers only 8.33 DSP * / kg for road shipping and 19 DSP * / kg for air shipping.

By choosing to secure goods through the TNT All Risk Insurance Accessory for shipments on International territory, the cost is € 5.00 for shipping with a value up to € 500.00, beyond this amount, there is a surcharge of 0.6% of the goods total value.

For further information, visit www.tnt.com

If you want to require insurance, please send an email to info@opyo.it specifying your order code.

Delays in delivery cannot be attributed to OPYO.

In the next section of the page, we describe how the site is handled referring to the processing of the personal data of users who surf it. This information is in compliance with art. 13 of Legislative Decree no. n. 196/03.

WHY THIS NOTICE

This document is in compliance with art. 13 of Legislative Decree no. n. 196/03 (Italian Personal Data Protection Code) for those who interact directly with the web services provided by this site, which are accessible by telematic means, specifying that this site is property of the Company (whose references are indicated in the "Contacts" section of the site), which is an independent Holder of Processing. These conditions are made for the present site and not for any other websites the user may consult through links. The present document is inspired by Recommendation n. 2/2001 that the European Data Protection Authorities, gathered in the Group established by art. Article 29 of Directive no. 95/46/EC, adopted on May 17, 2001 to identify some minimum requirements for the collection of online personal data, and in particular, modalities, times and nature of the information that the processing holder have to provide to users when they connect to web pages, independently from the purposes of the connection. We, therefore, invite you to view the Privacy Policy below. The Privacy Policy and Standards used by the Company for the protection of personal data are based on the following principles:

 

PROCESSING OWNER

The data processing owner is the Company, whose references are on the site in the "Contacts" section.

 

PRINCIPLE OF RESPONSIBILITY

The personal data processing is supervised over the time by managers located within the company organization.

 

PRINCIPLE OF TRANSPARENCY

Personal data is collected and subsequently processed in accordance with the principles expressed by the Privacy Policy adopted by the Company and indicated in this Privacy Policy. At the time of the eventual data disclosure, a concise but complete informative document is provided to the person involved, as provided for in art. 13 of Legislative Decree no. n. 196/03.

 

PRINCIPLE OF COLLECTION RELEVANCE

Personal data are treated legally and properly; they are recorded for specific, explicit and legitimate purposes; they are relevant and do not exceed the processing purposes; they are preserved for the time needed for collecting purposes.

 

PRINCIPLE OF THE USE PURPOSE

The purpose of the processing personal data is disclosed to the person involved at the time of data collection. Any new data processing, other than the declared purposes, will be activated by a new information document to the interested person and, if required by the Legislative Decree n. 196/03, by any request for consent. In any case, personal data shall not be disclosed to third parties or spread without the prior consent of the person involved, except in the cases expressly indicated in art. 24 of Legislative Decree no. 196/03.

PRINCIPLE OF VERIFIABILITY

Personal data is accurate and up-to-date. They are also organized and kept in order to give the person involved the opportunity to know, if desired, what data have been collected and recorded, as well as to check their quality and request any correction, integration, deletion for breach of law or opposition to data processing and to exercise all other rights, under the terms and within the limits of art. 7 of Legislative Decree no. n. 196/03, at the addresses indicated in the disclosure under art. 13 of Legislative Decree no. n. 196/03 present on the site.

 

SECURITY PRINCIPLE

Personal data is protected by technical, IT, organizational, logistical and procedural security measures, against the risks of destruction or loss, even accidental, and unauthorized access or unauthorized processing. These measures are periodically updated according to technical progress, to the nature of data and the specific characteristics of processing, they are constantly monitored and verified over the time. Third party who are engaged by the Company in any support activities for the provision of services, according to which, they perform personal data processing operations, are designated as Responsible for the data processing and are contractually bound to the measures for the processing safety and confidentiality. The identity of such third party is made known to users. In some cases, employees of third-part companies that work with the Company may be charged with the processing. With the user consent, if required by law, and in any case with adequate information specifying the various purposes, personal data may be disclosed to third public and private party, other than the Company, who will process them as processing owner, according to the definition in Legislative Decree n. 196/03. The Company is not responsible for processing personal data by such third party concerning rules and procedures for the management of personal data of any other Web sites, accessible from the pages of the site through links and referrals. Processing related to the web services offered by this site take place in the Company and, potentially in the offices of External company in charge of processing. They are handled by persons responsible for data processing for the required services, marketing activities - where required by the user - data storage and occasional maintenance operations.

 

DATA REPORTING BACKGROUND

Personal data may be disclosed to third parties in order to comply with legal obligations, to execute orders from public legitimate authorities or to claim or defend a legal right. If necessary according to particular services or products requested, personal data may be disclosed to third parties who, as autonomous holders of the processing, are closely related and useful to provide services or supply products. Without communication, these services and products could not be provided. Personal data will not be spread unless the demanded service requests so.

 

TYPES OF COLLECTED DATA AND PROCESSING METHODS

By surfing the site, it may be possible to discover the user professional and personal interests. However, this information is collected with the sole and exclusive aim of providing the required services and possibly checking the offered services quality.

 

DATA VOLUNTARLY PROVIDED BY THE USER

 

The personal data types collected and processed on this site are those required for the supply of the various services provided. The collected data are handled in paper, automated and telematic modes and with logics strictly related to the processing purpose. Fax, telephone and mobile numbers, together with email address may also be used to provide services. Obviously, if such data were not provided, it would not be possible to provide those services that require the use of these tools. If the user does not express his consent to use e-mail, telephone and mobile phone for advertising purposes or direct sales or interactive commercial communication, those tools will not be used for this purpose. Specific information will be provided on the website pages organized for the personal data provision. The voluntary e-mail sending to the addresses indicated on the website involves the acquisition of the sender's address as well as any other information contained in the message; such personal data will be used for the sole purpose of executing the requested service or performance.

 

WEB SURFING DATA

Website software procedures acquire, during their normal exercise, certain personal data whose transmission is implicit in the use of internet communication protocols. Although the information is not intended to be associated with identified users, by their nature, if associated with other data held by third parties (e.g. their Internet service provider), could allow users to be identified. This data category includes the IP addresses or domain names of the user’s computers who connect to the site, the URL addresses (Uniform Resource Locator), the time of the request, the method used to submit the request to the server, the file size obtained in response, the numeric code indicating the server response status (successful ending, error, etc.) and other parameters related to the operating system and the user's computer environment. This data is used only for the purposes of anonymous statistics on the site use and to check for a proper functioning. The data controller and, according to the requested service, the designated responsible persons, for a limited period according to law, maintain the tracking (LOG) of the connections/web surfing done to respond to any requests coming from judicial authority or other public authority, who can legitimately require such tracking in order to verify any liability in case of cyber-crime. Apart from what is specified for the navigation data, the user is free to give or not the personal data required in the service registration form. On this form, however, some data may be marked as mandatory; it is to be understood that such data is necessary to provide the requested service. If this information is not provided, the requested service cannot be provided, and you will not be able to take advantage of the related opportunities. When data is provided, according to art. 13 of Legislative Decree no. n. 196/03, the involved person is provided with a concise but complete information document regarding the purpose and methods of data processing, the mandatory or optional nature of the data, the consequences of non-disclosure, the subjects or subject categories who the data personal information can be communicated to and the dissemination environment of the same data, the rights according to art. 7 of Legislative Decree no. n. 196/03 (Access, Integration, Update, Correction, Cancellation for breach of the Law, Opposition to processing, etc.), on the identity and location of the data controller and/or the data responsible persons. The person involved is therefore required to express his/her informed, free, express, specific and documented consent in the form required by the law, where it’s required by the law. If personal data transfers occur at a later stage, supplementary information may be provided and required new consent to the processing provided by the Italian Code.

 

SECURITY MEASURES ADOPTED FOR THE PROTECTION OF THE COLLECTED DATA

The Company uses "secure" architectures and technologies to protect personal information against unfair disclosure, alteration, or misuse. Protections for personal data specifically aim at minimizing the risk of data destruction or loss, including accidentally, the unauthorized access or the unauthorized or non-compliant to purposes processing. These security measures obviously meet the minimum requirements set out by the Legislator (Technical Policy Document on Minimum Security Measures referred to in Articles from 33 to 36 of Legislative Decree no. 196/03). Subjects to whom personal data are referenced have the right at any time to obtain confirmation of the existence or not of the same data and to know its content and source, to verify its accuracy or to request its integration or updating, or rectification (Article 7 of Legislative Decree no. 196/03). According to the same article the user has the right to request the cancellation, transformation into anonymous form or the blocking of the data processed in breach of the law, as well as to oppose in any case their processing, for legitimate reasons. Requests must be sent to the company's e-mail address or by mail at the address of the Company indicated in the site "Contacts" section.

TERMS OF USE

In order to use the services offered on this Site owned by the Company (whose references are indicated in the site "Contacts" section) you will have to register by choosing a username and password, where required, by filling out any compulsory fields and provide personal information by ensuring that these are up to date, complete and true. Services should only be used for legitimate purposes and in line with the purposes of this site, failure to comply with this commitment may be subject to civil and/or criminal liability. Services should only be used for legitimate purposes and in line with the purposes of this site, failure to comply with this commitment may be subject to civil and/or criminal liability.

  1. After registration you will be able to access all or some of the services on the site, assuming full responsibility for the statements, affirmations and any data entered or indirectly attributable to you.
  2. The Company shall in any way be held liable for any breaches or requests and claims, including compensatory claims that may be brought by third parties, according to the content you inserted, including Public Authority and the Control Authority in the field of advertising, considering your responsibility for any damages incurred by the Company.
  3. All the undertaken actions, following the consultation of this site, will be freely made by you. The Company will in any way be liable for any erroneous interpretations and activities you have undertaken following the consultation of this site.
  4. The Company may suspend and/or intervene in any activity performed by you through this Site at any time and without notice if they result non-compliant with these Terms.
  5. The Company refuses any responsibility for the contents posted on this site by its users, and is committed to provide prompt removal of the contents subject to third parties’ objection after interested party and/or competent authority adequate warning.
  6. The user, also, undertake not to destroy, modify or interfere in any way with any software and/or servers of this site and to prevent or interfere with the use of services by third parties. He also agrees not to alter or interfere with any information or material in the Services.
  7. The services are provided in the present state of affairs and rule of low. The Company therefore excludes any explicit or implicit warranty related to the quality or to particular features of services. It will in no case be liable if services become totally or partially unavailable, namely for any other way the service is provided. It also does not guarantee continuous, uninterrupted or safe access to the service, since the operations of this site may be interfered with by many factors that are not under the Company control capabilities.
  8. The Company reserves the right to provide and request to accept, from time to time, further terms of use for specific parts or sections of this site. These additional conditions will be included in the related parts of this site and will be clearly identifiable.
  9. The Company may modify these Terms. Changes shall be taken to mean accepted by use of the site.
  10. The law governing these Conditions is the Italian law. This Agreement has been drawn up in Italian and translated. Any disputes arising out of the relationship governed by this Agreement shall be transferred to the Italian Ordinary Court.
  11. The Company does not guarantee that the contents of this site are appropriate or licit in other countries. Any invalidity, nullity or ineffectiveness of one or more of these Conditions, if accepted, will not implicate the invalidity, ineffectiveness or nullity of the remaining valid and effective clauses.

 

PROCESSING OF DATA

INFORMATION DOCUMENT ACCORDING TO THE CODE IN THE FIELD OF PROTECTION OF PERSONAL DATA (LEGISLATIVE DECREE No 196 OF 30 JUNE 2003)

This page describes how this site processes the personal data of users who complete the contact form. You can find here privacy and cookie policy. This information regarding security and handling of personal data is also made pursuant to art. 13 of the current Code in the field of protection of personal data (Legislative Decree no. 196 of 30 June 2003). The Company, whose data is indicated in the "Contacts" section of the site and CodeIngenia (P.IVA 06773100729) with registered office in Via V. Roppo 25 - 70016 NOICATTARO (BA) 20124 are co-owners of the data processing.

1. Personal data source
The Company and codeIngenia, as co-owners of data processing, handle data which are expressly and voluntarily entered by the user through the compilation of the registration form via telematic channel. Such data will be used and stored to provide services and satisfy the required activities.

2. Data processing purposes
A) Personal data release is always optional, but if the mandatory fields are not complete, information required on this site cannot be provided;
B) The user may agree to the specific option regarding the use of data for commercial purposes, and sending of promotional communications, newsletters, and business information about products and services by processing co-owners using communication systems (e-mail, sms, ordinary mail, telephone). The user may express or deny consent to the processing of his personal data with the aim of pursuing these purposes.

3. Duration of processing
Processing will not last longer than necessary for the purposes the data was collected.

4. Data processing procedure
The processing of personal data is carried out manually and by electronic means, according to logics strictly related to the above purposes and, in any case, in order to guarantee the security and confidentiality of the data themselves.

5. Subjects to which data can be communicated
The Company and CodeIngenia will be allowed to disclose the personal information provided by users to the following subject categories: companies that deal with record-keeping; accounting and auditing firms, collection agency, hosting companies and, in general, all subjects who carry out, for the Company and Codeingenia, professional support and consultancy services which are necessary for the provision of services on the Site for user’s benefit. Subjects belonging to the above-mentioned categories to which data may be disclosed, will use the data as "holders" pursuant to the Personal Data Protection Code, in full autonomy, being unrelated to the original processing done by the Company or by CodeIngenia, i.e. as "Responsible" for specific processing operations that fall within the contractual benefits the same subjects carry out in favor of the Company. They may become aware of the data, as "Responsible" or "Subject in charge", employees and cooperators of the Company and of CodeIngenia.

6. Rights of art. 7 from the Code in the field of Protection of Personal Data

The user will have the right to obtain, by the Company and by CodeIngenia, as a co-owners of the processing, the confirmation of the existence or not of personal data concerning him/her and their communication in a clear way; the indication of the personal data origin, of purposes and methods of processing, of the applied logic, in the case of electronic means processing, and of the subjects or subjects categories to which may receive the personal data or who may become aware of as responsible or subject in charge; cancellation, transformation into anonymous form or blocking of data processed in violation of law, as well as updating, rectification, if required, integration of the data. As far as concern any communication regarding the processing of personal data by the Company and CodeIngenia, the user may contact them at the email address or by mail at the address of the Company indicated in the site "Contacts" section.

NETIQUETTE

In order to use this site, it is essential to respect the following rules of conduct.
Each user must respect all who interact, their ideas, their web spaces and their products, and remember that the comment system can be accessible and read by everyone. Users interact with each other with the only aim to express their opinions or clarifications. Personal information exchanges different from the purpose of this site, controversies or bothers with unnecessary and off topic comments are not allowed to participants. On this site, users should not use obscene, indecent, insulting, blasphemous, denigrating or slanderous language, expressions of fanaticism, racism, hate, irreverence, threatening, provocative, or other content that may be disadvantageous for the Company or for third parties. Ideas should be expressed without irreverent or deliberately provocative tones aimed at argument, disagreement or bother. In case of violation by third parties as above indicated, we invite you to report promptly to the company's email address, which is indicated in the site "Contacts" section.

Royalties and Copyright

This Site, its contents, texts, documents, trademarks, logos, images, graphics, their layout and adaptations are covered by copyright and are protected by the Copyright Act and the Trademark Protection Act (Law No.633 of 22 April 1941, and subsequent amendments, Royal Decree No 929 of 21 June 1942 and subsequent amendments) and by the Industrial Property Code.

It is forbidden to copy, alter, distribute, publish or use the contents of the Site without express written permission from the Company whose references are at the foot of this Site.